Privacy Policy
Last Updated: March 7, 2025
From LLC("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [fromfromfrom.co] (the "Site") or use our related products and services (the "Services"). This Privacy Policy also explains your rights under California law, including your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
By using the Site or Services, you agree to the collection and use of your information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data.
Information we collect
We collect personal information that you provide to us when you use the Site or Services. This includes, but is not limited to: Contact Information: Name, email address, phone number, mailing address. Account Information: Username, password, account preferences. Payment Information: Credit card details, billing address, and other payment-related data. Communication Information: Any information you share with us when contacting customer support, feedback, or inquiries.
When you visit or interact with our Site, we automatically collect information through the use of cookies, web beacons, and similar technologies. This includes: Device Information: IP address, browser type, device type, operating system, and other technical data. Usage Data: Information about how you use the Site, including pages visited, time spent on the Site, and interactions with features. Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content. We may also collect information from third-party sources, such as social media platforms, advertising partners, and other external data providers.
How we use your information
We use the personal information we collect for the following purposes: To Provide Services: To process orders, manage accounts, and deliver products and services you request. To Improve the Site and Services: To analyze how users interact with the Site and Services, and to improve functionality and user experience. To Communicate with You: To send you marketing communications, respond to inquiries, and provide customer support. To Process Payments: To process payments and prevent fraud. To Comply with Legal Obligations: To comply with applicable laws and regulations, including responding to legal requests.
Sharing your information
We may share your personal information with third parties in the following situations: Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, customer support, and marketing. Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., subpoena, court order). Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. With Your Consent: We may share your information with third parties when you provide consent for such sharing.
California consumer privacy rights
As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which provide you with more control over your personal information. These rights include: You have the right to request the following information about the personal data we have collected about you in the past 12 months: The categories and specific pieces of personal information we have collected. The categories of sources from which we collected your personal information. The business or commercial purpose for collecting or selling your personal information. The categories of third parties with whom we have shared your personal information.
You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., for legal compliance, business transactions, etc.). You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties for monetary compensation, but we may share information with third parties for other business purposes. If we were to change this practice, we would notify you and provide an easy opt-out mechanism. You have the right to request that we correct any inaccurate personal information we maintain about you. You have the right to exercise your privacy rights without facing discrimination. We will not discriminate against you for exercising your rights under California law.
How to exercise your rights
To exercise any of the rights listed above, please submit a verifiable request to us by email: hi@fromfromfrom.co. When submitting a request, you must provide enough information to verify your identity and ensure we are providing information to the correct individual. If we cannot verify your identity, we may not be able to fulfill your request.
Data security
We implement commercially reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
Children’s privacy
Our Site and Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will delete such information as soon as possible. If you believe we may have collected information from a child under 16, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will post any updates on this page with an updated "Last Updated" date. Please review this policy periodically for any changes. Your continued use of the Site after any changes to this Privacy Policy will constitute your acceptance of those changes.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at: hi@fromfromfrom.co